Ebiquity Customer Support
Newslive's support team is here to help

Our helpdesk is open between 08:30 - 18:00

T +44 (0) 20 7650 9800 F +44 (0) 20 7650 9650

Team members

Stuart Deverson
Head of Customer Support
stuart.deverson@ebiquity.com

Mark Compton
Training Manager
mark.compton@ebiquity.com

Simon Ormonde
Customer Support Executive
simon.ormonde@ebiquity.com

Michael Smith
Training Executive
michael.smith@ebiquity.com

Nikki Allen
Helpdesk Executive
nikki.allen@ebiquity.com

John Gigante
Report Writer Executive
john.gigante@ebiquity.com

Assistance with Briefs

Contact customer support and they will talk you through, step by step.

Training

New to the system or just need a refresher? Newslive's's team of trainers can arrange on or off-site training to suit your business.

Automatic email Alerts and Schedules Reports

Having trouble setting up your email alerts? Need to have those reports delivered to specific colleagues? Our customer support team can talk you though the process.

Access

If you need to set up a new user or if you need to change any details call customer support.

System requirements

Mac or PC running:
Safari 2 or above
Firefox 1.5 or above
IE 6 or above

Mac users: To use Broadcast Viewer you must download and install Flip4mac

All users: Graph functionality requires Flash 6 or above