Customer Experience

Leverage data to personalise and optimise your digital consumer journey

  • Stratigent has a niche skill set that is unmatched and they continue to improve our ROI on a daily basis.

    Retail Client

  • Ebiquity Viewpoint:

    Visitor Stitching - Closing the loop on the cross-device consumer experience

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  • Analytics Innovations for Leading Brands

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  • Expert Guide to Real-time Web Analytics

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Organizations today typically suffer from gaps in their data story, making it difficult for them to leverage data effectively to improve consumer experiences. Working in tandem with our tech team, we will help you connect your technology and data across platforms and silos, while our team of analysts will then leverage the rich consumer interaction data to personalize your consumer experience, improve your consumer segementation, and optimize your conversions through test and learn programs.

In the process of building a best-in-class digital anlaytics program, you will better understand the value of your digital assets through management reporting, dashboards and visualization.

Multi-Channel Analytics

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Questions we answer

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How do I leverage consumer data to personalise the consumer journey?

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How can we optimize our digital consumer journey and improve conversions?

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What can we learn about our consumers through our digital interaction data?

Customer Experience In Brief

  • Confidence

    Confidence

    Empowering organizations to make informed decisions using reliable data

  • Vendor Neutral

    Vendor Neutral

    Objective recommendations on products & services from our 75+ Multi-Channel Partner Network

  • Unique Expertise

    Unique Expertise

    Experienced technical and business consultants delivering over 300 client projects

  • Best Practice Approach

    Best Practice Approach

    A cohesive set of standards to ensure effective delivery, client communication, and success